a Common Access Card (CAC) for eligible individuals who are not enrolled in the RSS portal, the DD Form is saved under the dependent’s DEERS. RAPIDS Self Service (RSS) () is now presence of the ID card Sponsor and a copy of the DD Form with a 2. Navigate to the RAPIDS Documentation>Identity Document(s) screen within the. Go to – Then click on “Sign In” Click “View ID card info” Click “Display Form” and DD FORM will populate.
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In addition, they can sign the DD Form online, reducing the need to accompany family members when they need to obtain a replacement ID card. To take advantage of the time-saving benefits that RSS-IDCO provides to Sponsors and family members, your computer must meet the following minimum system requirements:.
Click Start and select Control Panel. In the upper-right 2_intsructions, select Small icons in the View by: You will not need to do this step if you are using IE 7.
In smartcare “Internet Options” dialog box, select the Security tab. Select the Trusted Sites icon as a zone, then click Sites.
Under the General tab, click About. Click Start and select All Programs. The version number displays in the “Major Version” section. In the “Task Manager” window, click the Processes tab. The bit version of IE will appear as iexplore. Doca bit version of ActivClient will appear as x64; the bit version of ActivClient will appear as. Updating Email Encryption and Signing Certificates – how to add or change your email address and request new or updated Email Encryption and Signing Certificates.
To add or change your email address and request new or updated Email Encryption and Signing Certificates:. If you have more than one CAC i. Click the action in the box associated with the CAC that you want to update. Click Proceed to continue updating the email address associated with your CAC.
This option should be used if you have multiple CACs. Click Yes to continue.
The progress of your task is displayed. Once IDCO has completed processing, the screen will notify you of successful completion. Click Home to perform additional tasks or log off the application. Click Proceed to continue downloading applications to your CAC. Click Yes to confirm that you want to install the selected application s. Once RSS has completed processing, the screen will notify you of successful completion. Click Yes to confirm that you want to complete the certificate replacements and add your PCC.
Updating Sponsor Information – how to update the Sponsor residence or mailing addresses, telephone numbers, or email address. Updating Dependent Information – how to update dependent residence or mailing addresses, telephone numbers, or email address. Country — Use the smatrcard menu to select the country of your residence.
Address 1 — Enter the first line of your residence address. Address 2 — Enter the second line of your docz address. State — Use the drop-down menu to select the state of your residence. If your mailing and residence addresses are the same, click the Same as Residential Address 2_instructiohs box and continue to step 4. Country — Use the drop-down menu to select the country of your mailing address.
Address 1 — Enter the first line of your mailing address.
Address 2 — Enter the second line of your mailing address. State — Use the drop-down menu to cmdc the state of your mailing address. Click the associated check box if you would like the DoD or VA to send email notifications to your personal email.
To update your work email address, follow the instructions in Updating Email Encryption and Signing Certificates. After saving your changes, click the Home Page link at the top of the page.
Country — Use the drop-down menu to select the country of the dependent residence. Address 1 — Enter the first line of the dependent address. Address 2 — Enter the second line msartcard the dependent address.
Postal Code — Enter the zip code of the dependent residence. Country — Use the drop-down menu to select the country of the dependent mailing address.
Address 1 — Enter the first line of the dependent mailing address. Address 2 — Enter the 11722 line of the dependent mailing address. State — Enter the state of the dependent mailing address.
Mip Code — Enter the zip code of the dependent mailing address. Verify the configuration of your system and click Proceed. Click check box next to the name of the dependent s for 2_ihstructions you want to request a DD Form and click Proceed.
Read the Privacy Act statement and click I Agree. Review the information that you have entered. If the information is correct, click Proceed. The printed copy of this DD Form is for informational purposes only and ddmc not be used for ID card issuance. Click Proceed to verify that your system is configured correctly to perform the Add a Family Member function.
ID Card Office Online Help
This option should only be used if you know that your system is configured with the specified components. Suffix — Enter a suffix for family member, if necessary i. Personal Identifier Type — Required field — Select the type of identifier being provided for the family member. If you select None available, continue to step 3h. Personal Identifier Number — Required field — Enter the personal identifier 2_insstructions the type selected in step 3e. Confirm Personal Identifier Number — Required field — Re-enter the personal identifier for the type selected in step 3e.
The following screens will vary, depending on the relationship type selected in step 2. Carefully answer the questions to correctly identify the relationship type. Enter the association start date and the relationship document details.
ID Card & DEERS Office
If the relationship type requires verification of multiple documents, you will be presented with additional screens for each required document. If the family member resides with you, click the Same as Sponsor Residential Address check box and continue to step 7b. Read and verify the provided summary of entered information. Click Proceed if all of the information is correct, or click Back to change any information. Click Home to return to the home page. Click the Print icon to print the signed DD Form The signature block may have a yellow question mark indicating that your computer does not have the root public key infrastructure PKI certificate to validate the signing certificate.
This does not make the form invalid. The following abbreviations, acronyms, and definitions aid in the understanding of this document. How can I find out what certificates are on my CAC? What do I do if I cannot connect to the host or the connection is broken? How can I find out what applications are on my CAC?
Why am I receiving an error message that my card platform does not support certificate issuance update? Why am I receiving an IDCO error message regarding a compatibility conflict that exists between my bit and bit desktop installations?
Click Tools then Internet Options from the browser menu. Select the certificates for your CAC press and hold Ctrl on your keyboard to select multiple certificatesleaving only the Identity Certificate circled in red below.
If the server connection fails during the updating of email address and certificates or during the adding of certificates or applications, the DNS of the site may be unable to resolve the following names, in which case, you should take the following steps:.
Click Start then Run. Type cmd and click OK. A console window with a command prompt opens. It may look something like this: At the command prompt, type ping ucups-ss. If it returns the following message: Once you have the IP address, open the file: If you are accessing IDCO from behind a proxy server, the synchronization step will fail.
If the new email address is the same as the old one, the user will be presented with an option to change only the encryption certificate. However, if the email address is changing, both the encryption and the signature certificates are replaced with new ones.
If the new email address is the same as the old one, the user will be presented with an option to change only the Signature certificate. However, if the email address is changing, both the Encryption and the Signature certificates are replaced with new ones. No, if you have encrypted email, you will need to gain access to the keys that you used to encrypt the email. See your facility Email Administrator for direction. Follow steps in the section entitled Updating Email Encryption and Signing Certificatesto update your email encryption and signing certificates.
Follow steps in the section entitled Downloading Applicationsto download applications.